We have created a lab environment and we are currently investigating a recovery process. We are currently awaiting a response from Kaspersky Support.
Any other product or service that leverages EFS to encrypt the user’s files.Endpoint Cloud customers with the DLP encryption option enabled where Endpoint Cloud is managing the encryption of user devices.User’s choosing to enable the encryption option (from Windows explorer) on their files.When running Kaspersky Version 10 SP2 or earlier will corrupt all files encrypted by EFS. PF1369, PF1536 Files encrypted by EFS are corrupted after scanning It is important to note that the corruption of files is caused by a known issue in Kaspersky Endpoint Security version 10 SP2 and earlier as documented on the Kaspersky Knowledge Base: Cibecs Endpoint Cloud leverages EFS (The Encrypted File System available in Microsoft Windows Operating Systems) to encrypt the files on the user’s computer.Ĭustomers running Kaspersky Antivirus may have their encrypted files corrupted due to a bug in Kaspersky 10 SP2 and earlier versions that corrupt EFS files after scanning.
